Less time on licensing. More time for customers.
Foxtons is one of the UK's largest estate and letting agencies, managing thousands of properties across London. Here's how Kamma helps the team automate 90% of licensing enquiries, speed up approvals by 88% and save 268 hours every month.
Tracking licensing manually didn't scale
As Foxtons introduced a new CRM platform, a surge of new licensing schemes across regions posed a major compliance challenge. Traditional CRMs lacked the capability to flag non-compliance, requiring a separate technology integration. Manual tracking burdened the team and hindered regulatory awareness and with potential fines of £30k per property, a dedicated team was tied up manually tracking licensing requirements.
Meet Kamma
We simplify overly-complicated and ever-changing licensing schemes so you don't need to fear fines and RROs.
Integrated in a month, at a sixth of the usual time
Kamma integrated with Foxtons' CRM in just one month; a sixth of the average integration time. Fitting seamlessly into their workflow, Kamma automated licensing enquiries and routine tasks, reducing the risk of potential fines. This streamlined approach ensured compliance and boosted productivity, enabling agents to thrive in a competitive market.
Automation that delivers, month after month
With Kamma embedded across Foxtons' licensing workflow, the impact was immediate and measurable. 90% of licensing enquiries are now automated, freeing the team from manual checks across every region Foxtons operates in. Licensing approvals that once relied on manual review are now 88% faster, helping the business respond to landlords and tenants without delay. Each month, Foxtons saves 268 hours that would otherwise be spent manually tracking compliance — time the team now reinvests in supporting the wider business, confident that licensing requirements are being monitored accurately in the background.
