Case Study

Accurate data. Fewer compliance blind spots.

Paramount Properties manage more than 1,000 properties across West Hampstead and Willesden Green. After another provider fell short on accuracy and depth, the team moved to Kamma for a clearer, more reliable way to manage compliance.

The result so far
£3,790,800
Potential financial risk avoided
Kamma's ongoing monitoring has flagged and resolved 486 compliance gaps across Paramount Properties' portfolio before they could become liabilities, helping protect the business from an estimated £3.79 million in potential exposure based on an average fine of £7,800.
Local authorities can issue civil penalties of up to £40,000 per offence, and Rent Repayment Orders can require repayment of up to 24 months' rent.
486
compliance gaps resolved
0
Properties monitored
0%
OF THEIR PORTFOLIO Identified as requiring a licence
0
Scheme changes identified
0
Hours saved
The Challenge

Manual checks left too much room for error

Before Kamma, the Paramount Properties team had to visit individual council websites to work out which licensing schemes were in place and whether they applied to the properties they were marketing or managing.
That could mean searching through different pages, checking maps and piecing together information that was not always presented in the same way from one council to the next.
For Paramount Properties, that created a clear risk of human error; particularly if someone was unfamiliar with a council website or struggled to locate and interpret the right licensing information.
Paramount Properties also tested another provider, but quickly found that the technology added complexity without delivering the accuracy and depth the team needed.

The Hello Neighbour team

The Paramount Properties team

“We had previously worked with another provider in this space, but quickly found their technology lacked the accuracy and depth we needed to operate with confidence.”
Lucy Shapiro, Business Support, Paramount Properties
Why Kamma

Clearer data. Greater confidence.

With Kamma, the team can clearly see their properties, which licences are due and where changes such as vacancies or exemptions need to be reflected.
That visibility, combined with the quality and reliability of Kamma’s data, has made the difference.

“Moving to Kamma has been a clear step change. The quality of the data, the clarity of the outputs, and the overall reliability of the platform have made a real difference to how we manage compliance across our portfolio.”
Lucy Shapiro, Business Support, Paramount Properties

How much licensing risk is hiding in your portfolio?

We'll review your current licensing position, identify potential compliance risks and show you how Kamma helps monitor scheme changes automatically, so you can stay compliant with confidence.

How It Works

From winning landlords to managing compliance day to day

Kamma supports Paramount Properties at different points in the customer journey.

Before instruction, the team uses Kamma Quick Check to quickly understand the licensing requirements of an individual property. This gives them useful insight early in the conversation, helps demonstrate expertise to prospective landlords and supports new business conversations. Once properties are under management, Kamma Suite gives the team a clear view across the portfolio, helping them identify anything that needs attention without repeatedly checking multiple council websites.

1
Quick check
2
Licensing assessment
3
Ongoing monitoring
“Kamma has massively reduced the admin involved in licensing, making it much quicker for the team to check whether a property requires a licence.”
Lucy Shapiro, Business Support, Paramount Properties

It also helps Paramount Properties stay on top of new schemes and changes to existing requirements, including when a change in a property’s circumstances means a different type of licence may be needed.

Results

Less admin, clearer answers and stronger client assurance

For Paramount Properties, one of the clearest benefits has been the reduction in manual work. The team can identify the licences they need more easily and spend less time researching requirements across multiple sources. “It has made it really easy to identify the licences we require and saved us so much time.” But the impact goes beyond time saving. Having clearer, more reliable licensing information gives Paramount Properties greater assurance in its own processes and helps the team give landlords confidence that licensing is being actively managed.

“What really sets Kamma apart is the combination of strong technology and excellent customer support. The team is responsive, knowledgeable, and proactive, bringing a level of service you would expect from a larger organisation.”
Lucy Shapiro, Business Support, Paramount Properties
CONTINUING THE PARTNERSHIP

Supporting Paramount Properties as the business grows

As licensing schemes continue to change, Paramount Properties wants to keep the process manageable while giving both the team and its clients clear, reliable information to work from.

That is ultimately where Kamma has made the biggest difference.

“It has massively reduced the admin side of licensing and our clients can have full confidence in us keeping them fully compliant when it comes to these types of licences. Overall, Kamma has given us greater confidence in our processes and helped us operate more effectively as a growing business.”
Lucy Shapiro, Business Support, Paramount Properties
The impact

Accurate data. Fewer compliance blind spots.

With Kamma, Paramount Properties has greater visibility across its portfolio, helping the team identify licensing requirements, keep up with scheme changes and reduce the time spent on manual checks.

1,102
properties monitored
51%
of properties identified as requiring a licence
32
licensing scheme changes identified
277
estimated hours saved
£3.79m
estimated potential financial risk avoided
Kamma data also identified 486 potential fines across Paramount Properties' portfolio, helping the team spot licensing risk before it became a compliance issue.
See what Kamma could uncover

Check your property now

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